The other day I commented on a blog post by Atul Rai on the topic of ROI of training:
Atul Rai replied:
A training program is aimed at achieving some business objectives, such as increase in sales, improvement in quality, etc. These business results, however, do not usually accrue from training alone. In most cases there are other contributors to these business results, for example, some financial incentive to workers, technology upgradation, changed market conditions, etc. Therefore it is difficult to calculate the contribution of training alone for the business results, and thus the ROI of training.
Atul Rai replied:
Quite agree with you Rakesh ... it is so difficult to isolate this, that the next step of measurement must be an exercise in futility.
